Let's talk ice cream
Have a question or a suggestion, or need technical support? Write to us and we'll reply within two business days.
Send us a message
Fill in the form and we'll reply to your email as soon as we can.
Frequently asked questions
Before you write, you may find what you're looking for here.
How do I cancel my PRO subscription?
In the app, go to Settings › Subscription › Manage subscription. Or on your iPhone: Settings › your name › Subscriptions › Ice Cream Mix › Cancel Subscription. Payments are handled by Apple.
Something isn't working
Make sure you have the latest version from the App Store. If the problem persists, write to us with your iPhone or iPad model and your iOS version.
Is there an Android or web version?
Ice Cream Mix is currently available only for iPhone and iPad (iOS 15.1 or later). There are no plans yet for other platforms.
Can I suggest a new feature?
Of course! We love suggestions. Use the form, choose “Suggestion or new feature” and tell us your idea.
Do you offer support in other languages?
We answer in English and Spanish. For other languages, we'll do our best with the help of translation.
Partnerships or press?
If you're an ice cream professional, a journalist or an instructor and would like to work with Ice Cream Mix, write to us and choose “Partnership or press”.